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Privacy Policy

Last Updated: October 9, 2025

1. Introduction

Welcome to BoomIntro ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

When you use BoomIntro, we may collect:

  • Parent/guardian name and email address
  • Player names, team names, and jersey numbers
  • Payment information (processed securely through Stripe)
  • Voice recordings (for pronunciation assistance)
  • Communication preferences

Automatically Collected Information

  • IP address and browser type
  • Device information
  • Usage data and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Create and deliver your custom announcer intros
  • Process payments and send receipts
  • Send you your completed audio files via email
  • Respond to your inquiries and provide customer support
  • Improve our services and develop new features
  • Send promotional communications (with your consent)
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Stripe (payments), ElevenLabs (voice generation), Resend (email delivery), Railway (audio processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or asset transfer

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. Payment information is processed securely through Stripe and we do not store credit card details.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Audio files and order information are retained for customer support purposes. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Object to certain processing activities

To exercise these rights, contact us at info@boomintro.com

8. Children's Privacy

Our services are intended for use by parents and guardians on behalf of their children. We do not knowingly collect personal information directly from children under 13. If you believe we have collected information from a child, please contact us immediately.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@boomintro.com
Website: https://boomintro.com